Renting a Car in New Zealand with Nomado

Simple, flexible car rental in New Zealand. Here’s everything you need to know when renting a car with Nomado.

What to Expect

Before Yo Arrive

* Instant booking confirmation and clear pricing
* No hidden fees or unexpected charges
* Pre-arrival information with pickup details and contact info
* Support available if you have questions before your trip

Pickup & Handover

* Quick and easy pickup with no long airport queues
* Personal meet-and-greet or depot collection
* Simple handover process with vehicle walkthrough
* Time to ask questions and get local travel tips

During Your Trip

* Unlimited kilometres so you can explore freely
* Multiple drivers allowed at no extra cost
* Reliable, well-maintained vehicles
* Ongoing support if you need assistance during your trip

Return Made Easy

* Flexible return process
* Clear expectations with no surprises
* Quick and straightforward drop-off
* Option for one-way rentals (if applicable)

Rental Requirements

To rent a vehicle with Nomado, you will need:

Frequently Asked Questions

What is included in the rental price?

Your rental includes the vehicle and basic insurance with $3000 excess. Optional extras and insurance upgrades can be added during booking.

We do not take a bond from your credit card, however your credit card details will be validated through Stripe at the time of pickup. Should any accident occur during the rental, we will charge this credit card based on the excess that you have selected. For the basic insurance the excess is $3000, for the premium insurance the excess is $500.

Yes, one way rentals between Auckland and Christchurch may be available depending on availability.

Get in touch with us as soon as possible and we’ll do our best to accommodate changes.

Premium Insurance options are available and can be selected during the booking process.

We’re here to help. You can contact us during your rental if you need assistance.

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Yes, you can always add as many additional drivers as you want to your reservations.
They must hold a full license and the license must be shown physically when collecting the car.

We do not charge extra for additional drivers.

Our Auckland and Christchurch depots are open from 9:00AM to 5:00PM.

Auckland Airport and Christchurch Airport depots also have after hours collection:

Auckland:
Aeroparks are our Auckland provider
Based at 36 Richard Pearse Drive, Māngere, Auckland 2022
Phone number 027 414 4712
They are open 24/7, with a shuttle running during opening hours in order to pick up and drop off customers to and from the airport

There is a $50 charge for pick up or drop off their vehicle after hours.

If the vehicle is returned excessively dirty and cannot be cleaned in our normal grooming process, a cleaning fee of $200 can be charged.

Examples of when this would be charged include but are not limited to: excessive sand in the vehicle, excessive mud or dirt in the vehicle, food pressed into the seats or floor of the vehicle, animal or human waste in the vehicle or used nappies left in the vehicle.

All hire vehicles are provided with a full tank of fuel and must be returned with a full tank. If for any reason the vehicle is not hired out with a full tank, the vehicle must be returned with the same level of fuel that it went out with. If this doesn’t occur, the customer will be liable for the fuel cost, as well as a $25 fuel filling fee.

We require a credit card to secure your booking. We hold this credit card on file – and will only charge it in the unlikely case of an accident or infringement. In case of an accident you will be charged based on the excess leve you hvae chosen. 

Our cars are supported by a 7 day, 24-hour emergency breakdown service of nationwide reputable service agents. They will deal with any mechanical problems that may arise. Should any breakdown service be required due to traveller fault ie lights left on, locked out, bogged down, the cost for the roadside assistance will be oncharged.

You will be liable for up to the amount of your excess towards the repair cost. If the damage is minor, you will only be charged the repair costs and not the entire excess.

Still Have Questions?

If you’re unsure about anything, get in touch and we’ll help you choose the right vehicle and rental option.

Ready To Hit The Road?

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